{"id":5761,"date":"2022-03-04T14:09:51","date_gmt":"2022-03-04T12:09:51","guid":{"rendered":"https:\/\/yomohotels.com\/politica-de-privacidad\/"},"modified":"2026-06-19T13:23:06","modified_gmt":"2026-06-19T11:23:06","slug":"privacy","status":"publish","type":"page","link":"https:\/\/yomohotels.com\/en\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5761\" class=\"elementor elementor-5761 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-797658e e-flex e-con-boxed e-con e-parent\" data-id=\"797658e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-613fabc elementor-widget elementor-widget-heading\" data-id=\"613fabc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a1e1ed elementor-widget elementor-widget-html\" data-id=\"0a1e1ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<p>Through this Privacy Policy, <b>HOTELERIA UNIDA EDEN ROC, SAU<\/b> (hereinafter, \u201cwe\u201d or <b>\u201cHUERSA\u201d<\/b>) informs you about the personal data we collect, how we process it, and the rights granted to you in relation to such data under the applicable personal data protection regulations.<\/p>\n\n<h3>Data Controllers by Facility<\/h3>\n<p>The YOMO Hotels brand comprises properties operated by independent companies. The entity responsible for processing your personal data is the company that owns the hotel with which you are interacting: <\/p>\n<ul>\n \t<li><b>YOMO Mola Park<\/b>, <b>YOMO C\u00e8ntric<\/b>, <b>YOMO Imperial<\/b>, and <b>YOMO Patagonia<\/b> \u2014 HOTELERIA UNIDA EDEN ROC, SAU (HUERSA), NRT A-700552-U, with registered office at Av. Meritxell, 87-89, AD500 Andorra la Vella (Principality of Andorra).<\/li>\n \t<li><b>YOMO Petit Paris<\/b> \u2014 GRUP PEU DE GAT, S.L., NRT L-708807-W, with its registered office at Av. Joan Mart\u00ed, No. 2, AD200 Encamp. Please review its <a href=\"https:\/\/yomohotels.com\/en\/privacy-policy-yomo-petit-paris\/\">specific privacy policy<\/a>.<\/li>\n \t<li><b>YOMO Eureka<\/b> \u2014 1,2,3,4 DUMAS, S.L., NRT L-713315-L, with its registered office at C\/ Josep Viladomat, 22, AD700 Escaldes-Engordany. Please review its <a href=\"https:\/\/yomohotels.com\/en\/privacy-policy-yomo-eureka\/\">specific privacy policy<\/a>.<\/li>\n \t<li><b>YOMO BCN Port<\/b> \u2014 PUPESH BARRASKILO, S.L., Tax ID No. B87261178, with registered office at C\/ Muntaner, 354, 4th floor, door 2, 08021 Barcelona (Spain). Please review its <a href=\"https:\/\/yomohotels.com\/en\/politica-de-privacidad-hostal-bcn\/\">specific privacy policy<\/a>.<\/li>\n<\/ul>\n<p>In all cases, you can contact our Data Protection Officer by email at <a href=\"mailto:dpo@yomohotels.com\">dpo@yomohotels.com<\/a>.<\/p>\n\n<h3>Applicable Regulations<\/h3>\n<ol>\n \t<li>Law 29\/2021, of October 28, the Qualified Law on the Protection of Personal Data of the Principality of Andorra (hereinafter, the <b>LQPD<\/b>), and the regulations implementing it,<\/li>\n \t<li>Decree No. 391\/2022, dated September 28, 2022, approving the implementing regulations for the LQPD, and<\/li>\n \t<li>Decree 45\/2023, dated January 25, 2023, approving the Regulation amending the Regulation implementing the LQPD, and<\/li>\n \t<li>Regulation (EU) No. 679\/2016 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, \u201cthe<b>GDPR\u201d<\/b>).<\/li>\n<\/ol>\n\n<h2>1. To whom does this Privacy Policy apply?<\/h2>\n<p>This Policy applies to visitors to this website (our Website), to users of the services offered by HUERSA for the purposes described in Section 4 of this Policy, and to all individuals whose personal data (for example, their images) may appear on our Website or in connection with those services.<\/p>\n\n<h2>2. Who is responsible for processing your personal data?<\/h2>\n<p>The sole party responsible for the use of your personal data as described in the previous section is the owner of this website:<\/p>\n<p>HOTELERIA UNIDA EDEN ROC, SAU (HUERSA), with NRT A-700552-U and registered office at Av. Meritxell, 87-89, AD500 Andorra la Vella, Principality of Andorra.<\/p>\n<p>We have a Data Protection Officer whom you can contact by email at <a href=\"mailto:dpo@yomohotels.com\">dpo@yomohotels.com<\/a>.<\/p>\n<p>In addition, if you are in the European Union, you may be interested to know that our data protection representative is PUPESH BARRASKILO SL, located at Calle Muntaner, 354 \u2013 p. 4, apt. 2, 8021 Barcelona, Spain.  <\/p>\n<p>HUERSA is not responsible for the activities carried out by other websites, even if they are accessed through links on our website. That is why we strongly recommend that you carefully read the information provided by these other parties before sharing your personal data with them (especially the privacy and cookie policies of each website you visit), and that you contact them if you have any concerns or questions. <\/p>\n\n<h2>3. How do we collect your personal information?<\/h2>\n<p>In general, you are the one who directly provides us with your personal data\u2014for example, when you call us or fill out the forms on this website. The only exceptions to this rule are: <\/p>\n<ul>\n \t<li>Your image, when it is eventually captured by our video surveillance cameras;<\/li>\n \t<li>Data provided to us by third parties (such as a travel agency) that book or purchase HUERSA products or services on your behalf;<\/li>\n \t<li>Photographs in which you may appear from events that we organize or in which we participate;<\/li>\n \t<li>Images associated with a news story in which we believe that the public interest and the right to information take precedence over the potential interests of individuals whose image or other personal information is published on our website;<\/li>\n \t<li>Data about you that may appear in reservations for which the account holder has designated you as a beneficiary, or that is provided to us about you in the emails we receive;<\/li>\n \t<li>Information about the products and services you purchase by presenting one of our loyalty cards;<\/li>\n \t<li>The last four digits of your credit card, which\u2014along with the purchase amount and the transaction number\u2014are provided to us by our payment service provider, as they will be necessary if you wish to inquire about or cancel the transaction;<\/li>\n \t<li>The contact information provided to us by our service and product providers when you act as their commercial or contractual representative; and<\/li>\n \t<li>The cookies used on this website\u2014you can find more information about them in our <a href=\"https:\/\/yomohotels.com\/en\/cookies\/\">cookie policy<\/a>.<\/li>\n<\/ul>\n\n<h2>4. Why do we use your data, and on what legal basis do we do so?<\/h2>\n\n<h3>To manage your stay at our facilities<\/h3>\n<p>We collect your data for the following purposes:<\/p>\n<ul>\n \t<li>Fill out the arrival and departure log;<\/li>\n \t<li>Provide law enforcement authorities with copies of the identification documents of all guests;<\/li>\n \t<li>Process your promo codes and payments;<\/li>\n \t<li>To provide you with consistent and personalized service, advising you on the services you can enjoy at our facilities (based on your previous usage or the preferences you have shared with us);<\/li>\n \t<li>Provide you with luggage storage, safe deposit box, and parking services;<\/li>\n \t<li>To purchase or book services offered by third parties, when you request us to do so and on your behalf (for example, arranging excursions and other sightseeing tours, ordering taxis or vehicles with drivers for you, and making reservations for you at restaurants and events);<\/li>\n \t<li>To manage and provide you with access to Wi-Fi, television, and other connectivity services (including access to business center services, such as fax and photocopying) and entertainment systems (such as PlayStation or video-on-demand);<\/li>\n \t<li>To provide you with in-room dining service (which includes accommodating any dietary restrictions, health considerations, or other personal needs you may share with us);<\/li>\n \t<li>To provide you with room service (including housekeeping, laundry services, and anything else you might request for your comfort that we are able to offer, such as a pillow, a comforter, or a cell phone charger);<\/li>\n \t<li>Manage your other requests and inquiries, or your complaints and suggestions; and<\/li>\n \t<li>Determine whether you meet the requirements to access age-restricted products and services (such as alcohol or adult entertainment in your room).<\/li>\n<\/ul>\n<p>The legal bases that authorize us to process your data for each of the above purposes are that it is necessary for the performance of the sales contract for your stay at our facilities or for the purchase of third-party services, our legal obligations (for example, with regard to the collection of identification documents or the issuance of invoices), the consent you provide when you indicate your dietary preferences, and our legitimate interest in respecting your preferences (for example, regarding whether you would like your room to be near the elevator or on a higher floor).<\/p>\n\n<h3>To create a user account for our hotels<\/h3>\n<p>We collect the information you provide when you register on our website to create a personal account for you, which will make it easier for you to manage your reservations or purchases and rate our services.<\/p>\n<p>The legal basis for this data processing activity is the performance of the user agreement that you sign upon completing registration.<\/p>\n\n<h3>To manage your reservations or purchases online or by phone<\/h3>\n<p>We process the data you provide to us in connection with the reservation or purchase of our products and services (for example, when you book your stay at our hotel) or promotions that combine our services and products with those of our partners (for example, hotel stays and tickets to a show), to finalize your purchase or reservation and to communicate with you via email or phone regarding any information related to it, as well as to manage and issue documents confirming the reservation or sale and any related communications necessary to finalize the transaction.<\/p>\n<p>We may also use the information you provide during the purchase or reservation process to manage, administer, provide, expand, and improve the services and products you have purchased, and to compile statistics regarding interest in these offerings and our promotions. Specifically, we may collect the number and expiration date of one of your credit cards, along with the cardholder\u2019s name, to guarantee the reservation and prevent fraud, and we may add the security code on the back of that card to this information to use it as a guarantee of payment upon your check-in at the hotel. <\/p>\n<p>The legal basis for this processing is the sales contract or the reservation agreement for the product or service that you sign when you complete your purchase or reservation, and our legitimate interest in improving the quality of the services we offer you.<\/p>\n\n<h3>To analyze your feedback on our services and the interest generated by our marketing campaigns, in order to improve<\/h3>\n<p>We may process the information you provide to us\u2014for example, when you purchase or reserve products or services\u2014to ask for your feedback on the service you received.<\/p>\n<p>We can also extract aggregated statistics (that is, statistics that do not include any personal information) regarding the interest generated by our marketing campaigns.<\/p>\n<p>The legal basis for this processing is our legitimate interest in improving the quality of our services and the events we manage or promote, as well as our marketing campaigns.<\/p>\n\n<h3>To send you information, promotions, and discounts that may interest you<\/h3>\n<p>We process your email address when you subscribe to our newsletter service to keep you informed about news, events, exclusive content, and discounts or promotions so you can make the most of our facilities and services.<\/p>\n<p>In addition, we collect your email address when you purchase our services so that we can keep you informed about news, events, exclusive content, discounts or promotions, and contests or sweepstakes, allowing you to get the most out of the services that interest you.<\/p>\n<p>The legal basis for this processing is your consent, and you may withdraw it at any time by exercising your right as described later in this policy, or through the link at the bottom of each email. The only consequence of withdrawing your consent is that you will no longer receive the information we sent you and will no longer be able to participate in promotions, contests, or sweepstakes reserved for our subscribers. <\/p>\n<p>If you receive this information after purchasing our services, the legal basis for this processing is our legitimate interest in keeping you informed about our products and services related to those you have purchased; you may object to this at any time, just as in the previous case and with the same consequences, by exercising your right as indicated later in this policy or through the link provided for that purpose in the footer of all our emails.<\/p>\n\n<h3>To address your requests, inquiries, or complaints<\/h3>\n<p>We collect the personal data you provide to us in your emails, over the phone, or through the form on the contact page or requests to exercise your rights, in order to address your requests, inquiries, or complaints regarding our services or your rights regarding your personal data.<\/p>\n<p>The legal basis for this processing is the consent you provide when you send or provide us with this information, our legal obligation to respond to your requests regarding your rights, and our legitimate interest in serving you. Providing your personal data is therefore voluntary; however, if you do not provide us with the personal data we need, we will not be able to process your request, inquiry, or complaint. You may withdraw your consent at any time; however, such withdrawal will make it impossible to continue processing your request, inquiry, or complaint.  <\/p>\n\n<h3>To handle any future claims<\/h3>\n<p>We retain the data that may be necessary to handle any claims you or we may have, based on our legitimate interest in defending ourselves to safeguard our rights.<\/p>\n\n<h3>To control access to our facilities, events, or services using tickets or credentials<\/h3>\n<p>We use your reservation information and your ID card or passport, as well as documentation proving your COVID-19 protection status (the latter only if we are legally required to do so), to determine whether or not to grant you access to our facilities and, where applicable, to restricted areas of our events or services, as well as to analyze and manage occupancy and logistics in the various areas, and to safeguard your health and safety (including preventing the spread of disease and contact tracing for individuals affected by COVID-19).<\/p>\n<p>The legal basis for this processing is the purchase agreement for your room or the service agreement to which you are a party; and in the event that we request documentation verifying your Covid-19 protection status, our legal obligation.<\/p>\n\n<h3>To hold onto and return any items you lose on our premises<\/h3>\n<p>If you have lost a cell phone or any other item containing personal data, we will hold onto that personal data until the rightful owner of the lost item successfully claims it at our customer service desk or, after a reasonable period of time has elapsed, we will hand it over to law enforcement authorities so that they may take custody of it and arrange for its eventual return.<\/p>\n<p>The legal basis that allows us to process personal data from cell phones, wallets, backpacks, and other items that may contain personal data is our legitimate interest in preventing their theft and returning them to you.<\/p>\n\n<h3>To provide media coverage of events<\/h3>\n<p>If you attend our events in person, the independent press and our own staff may record your image and, on pre-agreed occasions, your voice, in the context of the event or the award ceremony.<\/p>\n<p>The legal basis for this processing of your image is our legitimate interest in media coverage of the events we organize or sponsor, for the purpose of using the recordings in our promotional materials, including our website and our social media accounts.<\/p>\n<p>You are not required to appear in a recording. If you wish, you have the right to object to our legitimate interest and request that we remove any material in which you are identifiable. In order to assess your objection to our legitimate interest\u2014and, if applicable, immediately remove the images that identify you\u2014we will ask you to tell us where you saw them.  <\/p>\n\n<h3>To promote our facilities, products, and services<\/h3>\n<p>If you have signed a contract or a consent form for the transfer of image rights with us, we may collect photographs or videos of our facilities, products, or services in which you are identifiable\u2014and your voice may be heard\u2014to later use them in promotional campaigns or publish them in media outlets such as the national or international press, our website, or our social media channels. If you have signed a consent form for the transfer of image rights, please note that you may revoke it at any time so that we may remove your image from our website and\/or social media, although such revocation will not affect the dissemination of your image that took place prior to your request. <\/p>\n<p>In addition, we may take photographs of our facilities to promote our business, its products, and services; your image and voice may appear in such visual material. Unlike what is stated in the previous paragraph, in this case the legal basis for processing your images is our legitimate interest, to which you may object at any time if you believe it conflicts with your own interests. In order to evaluate your objection against our legitimate interest\u2014and, if applicable, immediately remove the images that identify you\u2014we will ask you to tell us where you saw them.  <\/p>\n\n<h3>To establish or maintain a relationship with our suppliers<\/h3>\n<p>If you represent a supplier of products or services, we collect your contact information and signature for the following purposes:<\/p>\n<ul>\n \t<li>Manage all aspects of our relationship with the supplier you represent.<\/li>\n \t<li>Update the corresponding entry in our list of authorized suppliers.<\/li>\n \t<li>Manage the budgets and invoices for the supplier you represent.<\/li>\n<\/ul>\n<p>The processing activities related to purposes (a) and (b) are justified by the employment or service contract you have signed with the provider you represent and our legitimate interest in contacting that provider. And the processing related to purpose c) is justified as necessary for the performance of the contract you have signed with us.    <\/p>\n\n<h3>To ensure safety through video surveillance<\/h3>\n<p>We record your image through our video surveillance systems in order to ensure the safety of people, property, and the facilities themselves, and to have a video recording as evidence of potential crimes.<\/p>\n<p>The legal basis for the aforementioned processing is the public interest in public safety, our legitimate interest in the security of our facilities, and the legitimate interest of third parties who may wish to seek judicial protection regarding a crime that could be substantiated by a few minutes of footage.<\/p>\n\n<h3>To select and hire our staff<\/h3>\n<p>We process the information in the resume you voluntarily submit to us in order to manage our relationship with candidates for a position at HUERSA, including the process of searching for, filtering, and storing the resumes of potential candidates, the recruitment process, and the hiring process.<\/p>\n<p>The legal basis for the aforementioned processing is your consent, which you provide by submitting your resume to us, the implementation of pre-contractual measures, and, if we do not have an open hiring process or you are not selected but we believe you may be a good fit for future recruitment processes, our legitimate interest in retaining your resume to include it in those future processes.<\/p>\n\n<h3>To ensure the proper functioning of our website (functional cookies)<\/h3>\n<p>We use functional cookies to ensure that our website works properly.<\/p>\n<p>Since these cookies are necessary for the website to function properly, their use does not require your express consent, and the legal basis for our use of them is our legitimate interest in being able to provide you with the services offered on our website.<\/p>\n<p>You can find more information about these cookies in our <a href=\"https:\/\/yomohotels.com\/en\/cookies\/\">cookie policy<\/a>.<\/p>\n\n<h3>To collect aggregate statistics on how visitors use our website (analytics cookies)<\/h3>\n<p>We use analytical or statistical cookies to identify the most and least visited pages, analyze which content is of greatest interest to our visitors, and measure the success of our informational campaigns\u2014all with the goal of improving the services we offer you through the website. All of these purposes provide aggregated results, from which it is not possible to identify the interests of any specific individual. <\/p>\n<p>Since these are non-essential cookies, we will not use them until we have your consent; if you do not provide it or withdraw it, the only effect will be to hinder our goal of improving the website by analyzing aggregated statistics on our visitors\u2019 browsing behavior.<\/p>\n<p>You can find more information about these cookies in our <a href=\"https:\/\/yomohotels.com\/en\/cookies\/\">cookie policy<\/a>.<\/p>\n\n<h3>To send you personalized direct advertising (advertising cookies)<\/h3>\n<p>We use our own and third-party advertising cookies to show you personalized ads\u2014either from us or from our partners.<\/p>\n<p>Since these are non-essential cookies, we will not use them until we have your consent; if you do not provide your consent or withdraw it, the only effect will be that your visit to our website cannot be used to tailor the advertising you receive to your interests.<\/p>\n<p>You can find more information about these cookies in our <a href=\"https:\/\/yomohotels.com\/en\/cookies\/\">cookie policy<\/a>.<\/p>\n\n<h3>To use Google's services<\/h3>\n<p>Additionally, as required by Google LLC for entities such as ours that use Google Analytics and Google Ads, we inform you that these two services are operated by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and that Google Inc. is a beneficiary of these services.<\/p>\n<p>The information generated by cookies about your use of this website and your advertising preferences is generally transmitted to a Google server in the U.S. and stored there. For more information, please see the page describing how Google uses information from our website and\/or Google\u2019s privacy policy regarding the aforementioned services. <\/p>\n<p>We would like to inform you that we have enabled the IP anonymization feature on our website to add additional safeguards to the standard contractual clauses that protect this international data transfer to the U.S. As a result, Google will truncate your IP address before transmitting it to the U.S. (a process known as IP obfuscation). Only in exceptional cases is the full IP address sent to a Google server in the U.S. and truncated there. Google guarantees that the IP address transmitted by your browser to Google Analytics will not be processed in conjunction with any other data held by Google.   <\/p>\n<p>You can view the categories of personal data processed by these services at privacy.google.com\/businesses\/adsservices<\/p>\n\n<h3>For other purposes that are not incompatible with the foregoing<\/h3>\n<p>We may use your personal data for other purposes that are not incompatible with those listed above (such as archiving for the public interest, scientific or historical research, or statistical purposes), provided that this is permitted by current data protection regulations, and, of course, in accordance with those regulations and all other applicable laws.<\/p>\n\n<h2>5. Who might we share your personal data with?<\/h2>\n<p>We do not share your personal information with anyone, unless:<\/p>\n<ul>\n \t<li>You yourself must request it from us.<\/li>\n \t<li>We may have a legal obligation to do so (for example, we are legally required to provide copies of invoices to the Andorran Government\u2019s Department of Taxes and Borders upon request).<\/li>\n \t<li>We act as intermediaries, for example, when we need to make a reservation on your behalf (such as for a show).<\/li>\n \t<li>If you purchase our products or services through intermediaries (for example, a travel agency) to whom we must deliver products or services that they have purchased on your behalf (for example, a ticket to a show),<\/li>\n \t<li>Let\u2019s share responsibility for data collection so that, always with your consent, other entities can process the data on their own behalf. This applies to: \n \t\t<ul>\n \t\t\t<li>Google Ireland Ltd, with its registered office at 4 Gordon House, Barrow \u2013 Dublin, Ireland, which acts as a data processor for HUERSA in processing cookie data necessary to use its Analytics and Ads services, and as an independent data controller for all processing it performs on its behalf in accordance with its privacy policy. We transfer data to Google Ireland Ltd based on the data protection agreement that this EU-based company includes in the addendum to the standard contractual clauses for countries subject to the GDPR, such as Andorra, to which we add the additional safeguard of anonymizing the IP addresses collected by cookies. <\/li>\n \t\t<\/ul>\n \t<\/li>\n \t<li>We may need to protect your rights, our rights, the rights of our employees, or the rights of third parties (which may require sharing information with the police for security reasons or with health authorities to prevent the spread of disease, for example, for contact tracing purposes). For example: \n \t\t<ul>\n \t\t\t<li>If our video surveillance cameras record a theft at our facilities, or<\/li>\n \t\t\t<li>If a third party requests video surveillance footage from us based on their legitimate interest in seeking effective judicial protection regarding the commission of a crime or in seeking compensation for the damages evidenced by the footage provided, and provided that such third party agrees in writing to use them exclusively for the purpose of reporting said crime or for the claim for damages suffered, and limits the release of footage to the minimum necessary to fulfill the intended purpose.<\/li>\n \t\t<\/ul>\n \t<\/li>\n \t<li>We require that our service providers process this data on our behalf and in accordance with the terms and conditions of the applicable data processor agreement.<\/li>\n \t<li>You expressly authorize us to share data collected by advertising cookies with third-party advertising companies so they can display their own ads in the spaces designated for that purpose on our website. We are jointly responsible for the collection of your personal data through these cookies, provided that you consent to it, since without our website this data would not be collected, and third-party companies use it so that they can show you more personalized ads based on the interests that can be inferred from your browsing activity on the Internet. In our <a href=\"https:\/\/yomohotels.com\/en\/cookies\/\">cookie policy<\/a>, you can see which advertising cookies we use and how to configure them.  <\/li>\n<\/ul>\n<p>Any international transfers we may need to make will comply with the provisions of the regulations in force that apply to us at any given time.<\/p>\n\n<h2>6. How long do we retain your personal data?<\/h2>\n<p>HUERSA retains your personal data only for as long as necessary to carry out the processing activities that require it, and thereafter, we will keep it blocked for as long as it takes for the legal liabilities applicable to us at any given time\u2014arising from the processing in question\u2014to expire (including the obligation to be able to demonstrate that we have complied with your request to delete your personal data).<\/p>\n<p>For example:<\/p>\n<ul>\n \t<li>We will retain video surveillance recordings for a maximum of 30 days when they do not contain any incidents; however, if, in exceptional cases, a security incident has occurred during that period or there are indications that a crime has been committed (for example, a theft), we will extract a copy of the portion of the recording that captures the incident, which will be retained until it is handed over to the police or to the affected party who requests it to support their application for legal protection.<\/li>\n \t<li>We retain your email address for the purpose of sending you newsletters as long as you do not revoke the consent that authorizes us to send them to you.<\/li>\n \t<li>We retain the invoices for your hotel stay for a period not exceeding 6 years.<\/li>\n<\/ul>\n<p>When we no longer have a legitimate purpose for processing some of your personal data, we will delete or anonymize it; if this is not possible (for example, because it is stored in backups), we will store it securely and block it to prevent any further processing until it can be deleted.<\/p>\n\n<h2>7. What are your rights?<\/h2>\n<p>You have the right to obtain confirmation as to whether or not HUERSA holds any of your personal data.<\/p>\n<p>We remind you that when you share personal data with other data controllers, you must exercise your rights directly with those controllers, following the instructions provided in their own privacy policies. Specifically, regarding the data that our cookies share with Google, we inform you that you can install an add-on in your Chrome, Internet Explorer, Safari, Firefox, and\/or Opera browser to prevent Google Analytics data from being sent to Google Inc. <\/p>\n<p>Below, we explain what other rights you have and how to exercise them.<\/p>\n\n<h3>Your Rights<\/h3>\n<p>In accordance with the provisions of the LQPD and the GDPR, you may request that we grant you the following rights:<\/p>\n<ul>\n \t<li>Access to Your Personal Data.<\/li>\n \t<li>Correction of any of your personal data, specifying the reason.<\/li>\n \t<li>Deletion of some or all of your personal data.<\/li>\n \t<li>Restriction of the processing of your data, specifying the reason for the restriction.<\/li>\n \t<li>Objection to the processing of your personal data.<\/li>\n \t<li>Data portability when the legal basis for collecting your data was your consent or a contract.<\/li>\n \t<li>Right not to be subject to automated individual decision-making.<\/li>\n<\/ul>\n\n<h3>Where and how you can exercise your rights<\/h3>\n<p>You can exercise your rights:<\/p>\n<ul>\n \t<li>By sending a written request to HUERSA at our mailing address listed in Section 2 of this policy, providing a contact method so that we can respond to your request or ask you for additional information if necessary. Please write \u201cExercise of Personal Data Protection Rights\u201d on the envelope. <\/li>\n \t<li>By submitting the form associated with the right you wish to exercise, or by sending an email containing that information to <a href=\"mailto:dpo@yomohotels.com\">dpo@yomohotels.com<\/a>, with the subject line \u201cExercise of Personal Data Protection Rights.\u201d You will find these forms further down in this same section of the privacy policy. <\/li>\n<\/ul>\n<p>In both cases, if we are unable to verify that you are who you claim to be, we will ask you to please provide us with proof of your identity so that we can ensure we are responding only to the data subject or their legal representative.<\/p>\n<p>Likewise, if you feel that you have not received a satisfactory response regarding the exercise of your rights, please be advised that you may file a complaint with the national supervisory authority in your country or contact the Andorran Data Protection Agency (APDA) for this purpose.<\/p>\n\n<h3>Forms for Exercising Your Rights<\/h3>\n<p>To help you exercise your rights, we recommend that you use the appropriate request forms from among the following:<\/p>\n<ul>\n \t<li>Form for Exercising the Right of Access<\/li>\n \t<li>Form for Exercising the Right to Rectification<\/li>\n \t<li>Form for Exercising the Right to Object (Form A and Form B)<\/li>\n \t<li>Form for Exercising the Right to Erasure<\/li>\n \t<li>Form for Exercising the Right to Restriction of Processing<\/li>\n \t<li>Form for Exercising the Right to Data Portability<\/li>\n \t<li>Form for Exercising the Right Not to Be Subject to Automated Individual Decision-Making<\/li>\n<\/ul>\n\n<h2>8. How do we protect your personal data?<\/h2>\n<p>We are fully committed to protecting your privacy and your personal data. We have compiled a record of all personal data processing activities carried out by HUERSA, analyzed the risks each of these activities may pose to you, and we have implemented appropriate legal, technical, and organizational safeguards to prevent, to the extent possible, the alteration, misuse, loss, theft, unauthorized access, or unauthorized processing of your personal data. We keep our policies up to date to ensure that we provide you with all the information we have regarding the processing of your personal data, and to ensure that our staff receives appropriate guidelines on how to handle your personal data. We have signed data protection clauses and data processor agreements with all our service providers, addressing each provider\u2019s specific need to process personal data. We restrict access to personal data to those employees who truly need to know it in order to carry out any of the processing activities mentioned in this policy, and we have trained them and raised their awareness regarding the importance of confidentiality and maintaining the integrity and availability of your information, as well as the disciplinary measures that any potential breach in this area would entail.    <\/p>\n\n<h2>9. Changes to This Privacy Policy<\/h2>\n<p>We will update this policy as necessary to reflect any changes in regulations or in our data processing practices. If the changes are substantial, we will notify you before they take effect by sending you a notification or posting a prominent notice on this website, and you will have the option to exercise your rights as described in a previous section. In any case, we recommend that you review this privacy policy periodically to learn how we protect your personal data.  <\/p>\n<p>If you have any questions about this policy, please feel free to contact us by sending an email to <a href=\"mailto:dpo@yomohotels.com\">dpo@yomohotels.com<\/a>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-911a5d4 elementor-widget elementor-widget-heading\" data-id=\"911a5d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Last updated: June 19, 2026<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Through this Privacy Policy, HOTELERIA UNIDA EDEN ROC, SAU (hereinafter, \u201cwe\u201d or \u201cHUERSA\u201d) informs you about the personal data we collect, how we process it, and the rights granted to you in relation to such data under the applicable personal data protection regulations. Data Controllers by Facility The YOMO Hotels brand comprises properties operated by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5761","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yomohotels.com\/en\/wp-json\/wp\/v2\/pages\/5761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yomohotels.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yomohotels.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yomohotels.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yomohotels.com\/en\/wp-json\/wp\/v2\/comments?post=5761"}],"version-history":[{"count":0,"href":"https:\/\/yomohotels.com\/en\/wp-json\/wp\/v2\/pages\/5761\/revisions"}],"wp:attachment":[{"href":"https:\/\/yomohotels.com\/en\/wp-json\/wp\/v2\/media?parent=5761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}